Fulfillment Policy

Updated Nov 30 2023

Fulfillment Policy

Updated Nov 30 2023
Nyla Policy for Credit Card PaymentsThese policies will aid users determine how Nyla Technologies Inc. ("Nyla") fulfills orders and payments made by credit card via the payment processor Stripe.The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and all Agreements: “Client”, “You” and “Your” refers to you, the person on this website and compliant to the Company’s terms and conditions, either therein or in a separate written contract. “The Company”, “Ourselves”, “We”, “Our” and “Us”, refers to our Company. “Party”, “Parties”, or “Us”, refers to both the Client and ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to und ertake the process of our assistance to the Client in the most appropriate manner for the express purpose of meeting the Client’s needs in respect of provision of the Company’s stated services, in accordance with and subject to, prevailing laws of the State of Colorado. Any use of the above terminology or other words in the singular, plural, capitalization and/or he/she or they, are taken as interchangeable and therefore as referring to same.Fulfillment PolicyAt Nyla, we ensure that the services we provide are satisfactory. Customer satisfaction is our utmost priority as we take all complaints about the services we render very seriously. This Fulfillment Policy (the “Policy”) informs you about our delivery policy and the rules and guidelines relating to the refunds for services purchased from our Company. Please read this Policy carefully to understand your rights and also understand the requirements for the refund. Our services are billed in U.S. Dollars.Delivery PolicyAt Nyla, we deliver our products and services to clients via electronic means pursuant to our client’s requests.RefundsWe generally do not offer refunds, unless the Client has prepaid for an annual plan and are requesting a prorated refund for the unfulfilled services. Client should refer to the signed Master Services Agreement (MSA) with Nyla for the full refund policy.Return PolicyNyla is a frontend ecommerce platform for Shopify. No returns can be made but in some circumstances we offer refunds. Our refund policy has been explained above.Cancellation PolicyClient should refer to the signed Master Services Agreement (MSA) with Nyla for the cancellation policy.Project AbandonmentIf after repeated attempts by Nyla to begin service, continue service, or finalize the delivery of the Services, Client fails to participate, or becomes otherwise unresponsive to Nyla's requests and such continues for a period of thirty (30) days, the project will, at the option of Nyla, be abandoned, whereupon Nyla may reduce any refund for the Services to the Client to zero, and Client hereby provides its agreement to such forfeiture of any amounts of the Fees that have been paid by the Client for the Services as purchased or as described in the original Work Order, wherever applicable.Contact UsCustomers may contact their assigned customer success manager or email success@nyla.app.
Nyla Policy for Credit Card PaymentsThese policies will aid users determine how Nyla Technologies Inc. ("Nyla") fulfills orders and payments made by credit card via the payment processor Stripe.The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and all Agreements: “Client”, “You” and “Your” refers to you, the person on this website and compliant to the Company’s terms and conditions, either therein or in a separate written contract. “The Company”, “Ourselves”, “We”, “Our” and “Us”, refers to our Company. “Party”, “Parties”, or “Us”, refers to both the Client and ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to und ertake the process of our assistance to the Client in the most appropriate manner for the express purpose of meeting the Client’s needs in respect of provision of the Company’s stated services, in accordance with and subject to, prevailing laws of the State of Colorado. Any use of the above terminology or other words in the singular, plural, capitalization and/or he/she or they, are taken as interchangeable and therefore as referring to same.Fulfillment PolicyAt Nyla, we ensure that the services we provide are satisfactory. Customer satisfaction is our utmost priority as we take all complaints about the services we render very seriously. This Fulfillment Policy (the “Policy”) informs you about our delivery policy and the rules and guidelines relating to the refunds for services purchased from our Company. Please read this Policy carefully to understand your rights and also understand the requirements for the refund. Our services are billed in U.S. Dollars.Delivery PolicyAt Nyla, we deliver our products and services to clients via electronic means pursuant to our client’s requests.RefundsWe generally do not offer refunds, unless the Client has prepaid for an annual plan and are requesting a prorated refund for the unfulfilled services. Client should refer to the signed Master Services Agreement (MSA) with Nyla for the full refund policy.Return PolicyNyla is a frontend ecommerce platform for Shopify. No returns can be made but in some circumstances we offer refunds. Our refund policy has been explained above.Cancellation PolicyClient should refer to the signed Master Services Agreement (MSA) with Nyla for the cancellation policy.Project AbandonmentIf after repeated attempts by Nyla to begin service, continue service, or finalize the delivery of the Services, Client fails to participate, or becomes otherwise unresponsive to Nyla's requests and such continues for a period of thirty (30) days, the project will, at the option of Nyla, be abandoned, whereupon Nyla may reduce any refund for the Services to the Client to zero, and Client hereby provides its agreement to such forfeiture of any amounts of the Fees that have been paid by the Client for the Services as purchased or as described in the original Work Order, wherever applicable.Contact UsCustomers may contact their assigned customer success manager or email success@nyla.app.